May 27, 2022 —Kendal at Lexington announced that longtime, dedicated leader, Karen Jackson has been selected as Kendal at Lexington’s new Health Services Administrator for the Borden Health Center, Webster Assisted Living and the Health Clinic. Jackson’s first day in the new role was June 11.
Jackson previously served for almost 9 years in various roles for Kendal at Lexington (KaLex), and most recently as the Director of Resident Services and Program Management. Her responsibilities included overseeing the provision of social services, the Health & Wellness Program, and the IT Department. She also served as the Compliance and Privacy Official and the Risk Manager.
“Kendal has become a second family to me. I’m proud to lead what I know to be an exemplary team and bring my years of experience and love for Kendal to this next chapter,” Jackson said.
A licensed nursing home administrator, Jackson has a Master of Business Administration from
Averitt University and a Bachelor of Social Work from Longwood University. She is also a Certified Professional in Aging Services Risk Management (CPASRM).
“Karen has worn many hats at KaLex over the past 8+ years. Her knowledge of risk and compliance, CARF accreditation, social work, resident services, information technology, and Kendal policies and processes will assist her in this next step. Karen has always been willing to step up when we need her, and the administrator role has been an aspiration for her, “ expressed Jan Bigelow, CEO.
As Health Services Administrator, Jackson will have the primary responsibility of planning, organizing, and supervising the delivery of care to residents in Kendal at Lexington’s long-term care centers. This includes leading the Borden Health Center, Webster Assisted Living Center, the new Health Clinic and services and programs provided to residential residents. She will also serve as a key member of the Core Leadership Team for the organization supporting strategic planning, project management, and emergency preparedness, among other things.
About Kendal at Lexington
Kendal at Lexington, a full-service, not-for-profit CARF accredited Life Plan Community (formerly called CCRC) affiliated with The Kendal Corporation, opened in July 2000. The campus is located on 85 acres of rolling farmland in historic Lexington, Virginia. WLU and VMI and downtown Lexington all are just a mile away. The community offers independent living, assisted living, memory support services and skilled care. The 5-star rated 60 bed Borden Health Center welcomes members of the broader community for admission and accepts payer sources such as Medicare and Medicaid.
Kendal at Lexington is part of the Kendal System, which is an affiliation of independent senior living organizations connected by a set of common values and principles operated in accordance with Quaker principles.