COVID-19 (Coronavirus) Preparedness Message from our CEO- Mina Tepper

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COVID-19 (Coronavirus) Preparedness

Message from our Chief Executive Officer- Mina Tepper


Memo dated March 31, 2020

Kendal at Lexington has implemented an emergency “NO VISITOR” Policy

A Screening Check-point has been established near the road entrance of the community. 

The Campus is also closed to non-resident or essential personnel who use the property for walking and exercise.

  • We have made the difficult decision to close the campus to visitors at this time. Older adults are the most vulnerable to infection. This precautionary measure will help keep our residents and staff healthy.
  • We thank you for your continued understanding. For questions or concerns, please contact (540) 463-1910.
  • These restrictions are effective immediately and until further notice.

A Stay Home/Stay Safe Practice Has Also Been Initiated

  • Residential independent living residents are asked to restrict non-essential trips off campus, avoid community spaces and keep physical distance from others.
  • Residents of the Borden Health Center and Webster Assisted Living will remain in their living areas.

Other precautionary measures being taken by Kendal at Lexington include, but are not limited to:

  • Daily screening of all staff and essential personnel.
  • Additional cleaning cycles and sanitation availability.
  • Front door delivered meals for residential independent living as of Friday, 3/20/20.
  • Enhanced infectious disease precautions for the Borden Health Center and Webster Assisted Living.
  • No Communal dining in Borden and Webster. No salon services.
  • Daily temperature protocol for Independent Living residents.
  • Screening of Independent Living residents that travel outside Rockbridge County.
  • Group activities cancelled.
  • Emergency staff leave policy in place.
  • Enhanced virtual and digital communications for residents to talk with family and friends.

What is happening locally?  There have been a few confirmed cases reported in the county and reports of others being tested. The Governor of Virginia has issued Emergency Orders closing all public schools, many “non-essential” businesses and restricting group gatherings to ten or less individuals in one room at a time.

What is it?   Covid-19 (or Coronavirus) is a respiratory illness that can spread from person to person just like the flu or a cold, through the air by coughing or sneezing, close personal contact like touching or shaking hands, or touching an object or surface with the viruses.



Please note: The information contained below has not significantly changed since the memo issued on 3/10/20.

As coronavirus (COVID-19) continues to spread around the world and reported cases grow in the United States, I want to be sure to convey that Kendal at Lexington is working to ensure a safe environment for our community without disrupting normal operations.

COVID-19 is a new virus, and there is not yet a vaccine or known treatment outside of symptomatic treatment. Because it appears to be highly infectious, and people with other pre-existing conditions or susceptibility may be more likely to get a more severe case than others, it’s important for everyone to take precautions.

I would like to confirm the confidence I have in our highly knowledgeable staff who effectively have dealt with various infectious diseases before and who will see us through this one as well.  Our Core Leadership Team and Emergency Preparedness team members continue to meet on a regular basis.  We consult and follow the guidance from the Virginia Department of Health (VDH), national experts on public health and infectious disease at the Centers for Disease Control and Prevention (CDC), and as always, we are committed to making informed decisions to ensure the safety of our residents and staff.

Please remain calm, continue to be vigilant, and stay tuned for additional information.

What can we do?  There is quite a bit we can do together as a community.  Below are some tips to stay well:

  • Hand washing for at least 20 seconds
  • Coughing/sneezing into your elbow
  • Maintain clean and sanitary surfaces
  • Stay home/inside your residence if you are sick

What Will Happen if a Case is Identified at Kendal at Lexington?

  • Should a case of COVID-19 be positively identified in the community, appropriate communications with the community will occur in accordance with guidelines from VDH. Kendal at Lexington has clear established processes and procedures regarding infection control. If a case is identified, you may expect further restrictions to be implemented. Human Resources will work with the staff to make accommodations for extended absences, if needed.

Please remember:

Misinformation causes fear and anxiety.   Rely on trusted sources of information and consult the CDC’s website, for additional information.  We recognize this information will change rapidly and as new information becomes available, we’ll be sure to communicate it immediately. Together, we can make our community safe with responsible practices.

Sincerely and in good health,

Mina Tepper

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